General Data Protection Regulations (GDPR)

P&R Security Systems Limited (trading as PARFAS)

Sherwood House

119 Lees Road

Oldham

OL4 1JW

Registered Company No. 03783088

Please read this privacy notice as it contains important information on how and why we collect store and use personal information, your rights in relation to your personal information and on how to contact us in the event you have a complaint.

Website & Customer Personal Data Collection

We respect the privacy of all who visit this website and benefit from our services. We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulations (GDPR) which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of the GDPR.

This privacy policy does not apply to any websites accessible via hyperlinks contained in this website. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

In the course of providing our services to you and hosting our website we may collect the following personal information when you provide it to us:

• Full Name
• Full Commercial Address
• Full Residential Address
• Email Address
• Telephone Number
• Mobile Telephone Number
• IP Address

How we use your personal information

We use the personal information you provide to us to deliver our services, to notify you about changes to our services and to fulfil our contractual obligations. We collect personal information from website visitors and through direct communication by telephone or e-mail and this is for our legitimate business purposes. For example, to monitor our website activity and to maintain our key contact lists.

Information Collection, Use and Sharing

We are the data controller of the information collected on our website. We only have access to/collect information that you voluntarily give us via email, telephone or other direct contact from you. We will not sell or rent this information to anyone. We will share personal information with law enforcement or other authorities if required by applicable law. We may be asked to disclose your information without your consent if we are required to comply with a legal obligation (e.g. a criminal investigation). We will only share your information with third parties outside of our organisation that assist us in the running of our business including providing services to you.

Retention of your information

We will only retain your personal information to the extent we need to retain it to continue providing contracted services to you or for as long as we are required to under other legal and regulatory obligations to which we are subject. Different retention periods apply for different categories of personal information. Please contact gdpr@parfas.co.uk if you would like to see a copy of our data retention policy.

Your Access to and Control Over Information

You may opt out of future marketing contacts from us at any time by contacting us via the email address or phone number given on our website. You can also do the following at any time:

• See what data we hold about you, if any

• Change/correct any data we hold about you

• Have us delete any data we hold about you

• Restrict our processing of your personal information

• Request personal information in a machine-readable re-useable form

• Object to us processing your personal information

• If you have provided consent for the processing of your personal information, you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn

• Please note that these rights are not absolute and on occasion they may be overridden by our need to service contracts you have with us or to comply with our legal obligations, consequently, your exercise of these rights may result in us being unable to fulfil our contractual obligations to you

If you would like to exercise any of these rights, you will need to:

• Let us have proof of your identity and address

• Let us know what right you are exercising and the data it relates to

Right to complain to the Information Commissioner’s Office

If you complain to us and you are not satisfied with our response or believe we are not processing your personal information in accordance with the law, you can contact the Information Commissioner’s Office (ICO) www.ico.org.uk.

Security

We take appropriate precautions to protect your information. When you submit personal information via any medium your information is protected both online and offline.

Wherever we collect personal information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the top of your web browser or looking for “https” at the beginning of the address of the web page. The transmission of information via the internet is not completely secure, although we will do our best to protect your personal information, we cannot guarantee the security of the data transmitted to our site; any transmission is at your own risk.

While we use encryption to protect personal information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific task to service your contract with us are granted access to personal information. The servers in which we store personal information are in a secure environment (CAT 2, SSAIB Approved BS5979 Monitoring Station).

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. To view our GDPR policy please click here.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to gdpr@parfas.co.uk